Customer Care
-
Instant Service Call
39 40 40 40 (Prefix State Capital STD Code)
-
SMS
SVC to 53030
-
Email
Instant Service Call
39 40 40 40 (Prefix State Capital STD Code)
SMS
SVC to 53030
Browse through product installations & operation instructions, care & maintenance tips and step-by-step troubleshooting.
For queries, feedbacks and more, visit our Support Centre
Click here to know more about our AMC Policy
Service Center Locator
Register Your Product
Register Your Complaint
Feedback
Service Charges & AMC Policy
Service Charges
AMC Policy
Service Initiatives
The trust of our customers has made Videocon a leading brand in consumer electronics and home appliances. We leave no stone unturned to live up to that trust. All our efforts are centred around the customer needs and we work hard to deliver beyond expectations. Our trained service engineers offer fast and reliable servicing for all functional parts of your Videocon appliances. Attractive discounts are available on multi-product AMC. For queries, call us at 39404040 between 8 AM and 10 PM.
Effective from 23-Apr-2013
AMC can be taken upto 5 years from the date of manufacturing but manufacturing year should not be before 2009. For LCD & LED please read carefully item no. 6.
Manufacturing year can be easily decoded from set sl. no. For example - 210912260112012345
Digit no 3rd & 4th Represents month of manufacturing 09 - September
Digit no 5th & 6th Represents year of manufacturing 12 - 2012
Click here to download the complete AMC brochure.
S.No | Category | Product | Tenure ( In years ) |
AMC Price ( In Rs. ) |
Plan Name |
1. | Colour Television | Except 21"US Non Pin Free Models (chassis digit is "A", "B", "D", "I" or "H") | |||
CTV-14" (Conventional model & ultra slim only) except Nano 1CST models | 1 | 600 | HCP1 | ||
2. | Washing Machine | Except 21"US Non Pin Free Models (chassis digit is "A", "B", "D", "I" or "H") | |||
SAWM | 1 | 750 | HCP6 | ||
FAWM (Top Load) | 1 | 1200 | HCP7 | ||
3. | Refrigerator | Except Model start with -V71WFT,V67WFT,V61WFT,V61WFTI5, V58WFT,V50WFT,VPP60ZPS-FSC,VPL60ZPS-FSC,VPS65ZLM-FSC | |||
DC | DC(Upto 200L) | 1 | 750 | HCP9 | |
DC(>200L) | 1 | 1000 | HCP32 | ||
FF | DC(Upto 200L) | 1 | 750 | HCP9 | |
FF(Upto 300L) | 1 | 950 | HCP10 | ||
FF >300L to 400L | 1 | 1700 | HCP11 | ||
FF >400L to 500L | 1 | 2600 | HCP12 | ||
4. | Air Conditioner | Except CBU, Obselete & model produced before 2009 | |||
Window AC | 1 | 2000 | HCP16 | ||
Split Air Conditioner | 1 | 2750 | HCP17 | ||
5. | Microwave | Except Obselete model & CBU. | |||
Convection Microwave | 1 | 1600 | HCP22 | ||
Grill Microwave | 1 | 1250 | HCP23 | ||
Solo Microwave | 1 | 1100 | HCP24 | ||
6. | LCD TV | Except Models which did not fall in below category | |||
LCD TV 19" ~ 22" (Applicable for FIM models Only) | 1 | 2500 | HCP25 | ||
LCD TV 32" (Applicable for FIM Models Only) | 1 | 3500 | HCP27 | ||
LED TV | Applicable Models | ||||
LED TV 19" | 1 | 3000 | HCP44 | ||
LED TV 32" (Models launched 2010 and after) | 1 | 4000 | HCP39 | ||
LED TV 42" (Models launched 2010 and after) | 1 | 5200 | HCP40 | ||
7. | Cooler | Cooler | 1 | 850 | HCP29 |
Condition | AMC is taken within 1 month purchase | AMC is taken simultaneously for 2 products or for 2 years irrespective of warranty. | AMC is taken simultaneously for 3 or >3 products or for 3 or >3 years irrespective of warranty. |
Discount | 15% | 15% | 20% |